Privacy Policy

This privacy policy applies between you, the User of this Website and Ellender Wildey, the owner and provider of this Website, https://ellenderwildey.co.uk. Ellender Wildey takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

Definitions and interpretation

1. In this privacy policy, the following definitions are used:

• Data: Collectively all information that you submit to Ellender Wildey via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
• Cookies: A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
• Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
• GDPR: the General Data Protection Regulation (EU) 2016/679;
• Ellender Wildey, we or us: Ellender Wildey of 1 York Close, Monmouth, NP25 5UJ;
• UK and EU Cookie Law: the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;
• User or you: Any third party that accesses the Website and is not either (i) employed by Ellender Wildey and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Ellender Wildey and accessing the Website in connection with the provision of such services; and
• Website: The website that you are currently using, https://ellenderwildey.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Scope of this privacy policy

This privacy policy applies only to the actions of Ellender Wildey and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Ellender Wildey is the "data controller". This means that Ellender Wildey determines the purposes for which, and the manner in which, your Data is processed.

Data collected

We may collect the following Data, which includes personal Data, from you:

• name;
• job title;
• profession;
• contact Information such as email addresses and telephone numbers;

in each case, in accordance with this privacy policy.

How we collect Data

We collect Data in the following ways:

• data is given to us by you; and
• data is collected automatically.

Data that is given to us by you

Ellender Wildey will collect your Data in a number of ways, for example:

• when you contact us through the Website, by telephone, post, e-mail or through any other means;
• when you use our services;

in each case, in accordance with this privacy policy.

Data that is collected automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

• we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
• we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

Our use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

• internal record keeping;

in each case, in accordance with this privacy policy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

Who we share Data with

We may share your Data with the following groups of people for the following reasons:

• our employees, agents and/or professional advisors - This is not limited to, but may include, protecting the integrity of the MHFA Wales and MHFA England Instructor Licencing rules and obligations; to enable your access to the MHFA Wales or MHFA England learning hubs for purposes of training course provided by Ellender Wildey;
• third party service providers who provide services to us which require the processing of personal data - Including, but not limited to, ensuring all learning hub users are registered as certified Mental Health First Aiders with ongoing access to the learning hub modules and MHFA Wales Manual;

in each case, in accordance with this privacy policy.

Keeping Data secure

We will use technical and organisational measures to safeguard your Data, for example:

• access to your account is controlled by a password and a user name that is unique to you.
• we store your Data on secure servers.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: ellender@ellenderwildey.co.uk.

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

You have the following rights in relation to your Data:

• Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
• Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
• Right to erase - the right to request that we delete or remove your Data from our systems.
• Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
• Right to data portability - the right to request that we move, copy or transfer your Data.
• Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: ellender@ellenderwildey.co.uk.

Changes to this privacy policy

Ellender Wildey reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.